Legal & Company Information

Last updated: 30 October 2026.

1. Identity of the Website Operator and Its Role

This website is owned and operated by journeoza, trading here as mediariffx, a commercial provider of specialised training courses focused on live production decks and control rooms. Our teaching covers multi-camera switching, live broadcasting techniques, real-time video operation, and the professional management of television and streaming productions. In this legal information page, the words "we", "us", "our" and "the operator" all refer to the company that publishes this website and delivers the courses described on it.

The operator acts in three distinct roles, and it is worth separating them because your rights differ in each case. First, we are the publisher of this website, which means we decide what content appears here and how the site behaves. Second, we are the provider of the training services offered for sale through the site, including classroom sessions, studio-based practical workshops and assessment. Third, we are the controller of any personal data collected through this website or during the delivery of our courses, within the meaning of the United Kingdom data protection framework. Where a course is delivered in partnership with a venue, broadcaster or third-party studio, that organisation may act as an independent controller of the data it collects directly from you, and its own notices will apply to that processing.

1.1 Why this page exists

The law of England and Wales requires commercial websites to disclose specified information about the business behind them before a visitor enters into any transaction. This page sets out that information in one place so that you can identify who you are dealing with, how to reach us, what rules apply to your use of the site, and what legal framework governs any contract you make with us. It is written in plain language, but it is a formal notice and should be read as such. It forms part of the agreement between you and the operator whenever you browse the site, enrol on a course or contact us.

2. Legal Form, Registration Details, Tax Identifiers, Licences and Responsible Representatives

The operator is a private limited company incorporated in England and Wales. This legal form means the company is a body corporate registered at Companies House, the United Kingdom registrar of companies, with a separate legal personality from its directors and shareholders. Registration confers limited liability on the company's members and imposes public filing obligations, including the annual filing of accounts and a confirmation statement. Because the company's details are filed publicly, members of the public, customers and regulators can verify the identity of the business that operates this website.

2.1 Non-contact legal identifiers

Company Registration Number: 02867466
VAT Registration Number: GB 645 085 923
Country of registration: England and Wales
Registered office: Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire HP9 1LG

The company is registered for Value Added Tax with HM Revenue & Customs. Prices shown for our courses are inclusive of VAT where the course is sold to a consumer, unless expressly stated otherwise at the point of booking. Business customers may be able to recover VAT subject to their own arrangements; we will issue a VAT invoice on request. Where a customer supplies a valid VAT number for an intra-community or cross-border transaction, the tax treatment will follow the applicable rules.

2.2 Licences and responsible representatives

Training in live production techniques does not require a specific operating licence in the United Kingdom beyond the ordinary registrations described above. If a course involves the use of radio transmission equipment, drone-mounted cameras or other regulated apparatus, we will identify any additional permission needed before the session takes place and will advise participants accordingly. The persons responsible for the activities of the company are its directors, whose names and service addresses are recorded at Companies House and available for public inspection. The company maintains the registers, minute books and accounting records required by company law, and any person with a proper interest in the business may inspect the public filings.

3. Registered Office and Available Contact Details

The company's registered office, which is the address at which formal documents may be served on the company, is Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire HP9 1LG. Correspondence relating to course bookings, enrolment records, invoices, complaints or legal notices should be sent to that address unless a specific alternative route is indicated in your contract or in our booking confirmation.

3.1 Contact channels

You can reach us using the following contact details. Where you need a written record, email is preferable because it creates a dated trail that both sides can rely on.

Email: info@nfts.co.uk
Telephone: 01494 671234
Postal and registered address: Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire HP9 1LG

A contact form is also available on our Contacts page. Messages sent through the form are routed to the administrative team that handles bookings and general enquiries. Please do not use the contact form to send sensitive personal data such as health information, identity documents or payment card details; if you need to share information of that kind, ask us first for a secure route. We aim to answer enquiries within a reasonable time during normal working hours, excluding public holidays. Response times may be longer at peak periods immediately before a course start date.

4. Purpose, Scope and Intended Audience of the Website

This website exists to explain, promote and administer professional training in live production environments. Its scope covers instruction in control room operations, production desk and deck operation, multi-camera switching, live broadcasting standards, real-time video operation and the practical management of television and streaming productions. The site describes course content, learning outcomes, duration, prerequisites, pricing and booking arrangements so that prospective participants can make an informed decision before they commit to a purchase.

The intended audience includes media professionals, aspiring broadcasters, production technicians, camera and vision operators, students of film and television studies, corporate communications teams, and organisations that run live events, conferences or streamed content. The material is written for users in the United Kingdom and internationally, and is delivered in English. Course places may be restricted by prior experience, equipment familiarity or age requirements where a session involves hazardous environments, rigging or electrical equipment; any such restriction is stated on the relevant course description before booking.

4.1 What this website is not

The content here is educational and commercial information. It is not engineering advice for a specific live broadcast, not a certification of professional competence, and not a substitute for the safety procedures, risk assessments and insurance arrangements that a production must put in place for itself. Nothing on this site should be read as a recommendation to operate equipment outside its manufacturer's instructions or outside the rules of any broadcaster, venue or regulator.

5. Rules for Access to and Acceptable Use of the Website

Access to this website is granted on condition that you use it lawfully and respectfully. You may browse the site, read the course descriptions and use the contact form for genuine enquiries. You must not attempt to gain unauthorised access to any part of the site, its servers or its databases; introduce viruses, malware, spyware or any other harmful code; probe, scan or test the vulnerability of the site; impose an unreasonable load on our infrastructure through automated requests; scrape or harvest content, contact details or course materials by automated means; or use the site in a way that interferes with another visitor's use of it.

5.1 Accounts, bookings and credentials

Where a booking creates an account or issues access credentials, you are responsible for keeping those credentials confidential and for all activity that occurs under them. You must give accurate information at the point of booking, including the name of the person attending, because certificates and attendance records are issued on that basis. If you believe your credentials have been compromised, tell us without delay so that we can suspend access.

5.2 Consequences of misuse

We may suspend or withdraw access to the site, cancel a booking, or refuse future business where we reasonably believe that these rules have been broken or that a person presents a risk to other participants, to staff or to equipment. Where misuse causes loss or damage, we may also pursue the remedies available to us under the law of England and Wales. We do not monitor every use of the site, but we may investigate where a credible complaint or technical signal indicates a problem.

6. Ownership and Permitted Use of Website Content, Trademarks and Other Intellectual Property

All text, layout, graphics, photographs, diagrams, video clips, course outlines, exercises, assessment materials and other content on this website are protected by copyright and, where applicable, by database rights, design rights and unregistered design rights. The copyright and other intellectual property rights in the site and in the course materials belong to journeoza or are licensed to us by their owners. No right, title or interest in that material is transferred to you by your use of the site.

6.1 What you may do

You may view, download and print pages for your own personal, non-commercial reference, and you may use course materials supplied to you as an enrolled participant for your own learning and revision. You may quote short extracts from this page for the purpose of fair dealing, for example in a review, a news report or academic work, provided the source is clearly acknowledged.

6.2 What you may not do

Reproduce, republish, sell, rent, sub-licence or redistribute any substantial part of the site or of our course materials.
Use our content or course materials to deliver competing training, whether paid or free.
Remove or obscure copyright notices, watermarks or attribution statements.
Modify or create derivative works from our materials without prior written consent.

Course materials supplied to enrolled participants are subject to the separate licence terms set out in the enrolment agreement or booking confirmation that applies to your course. Those terms prevail over this page where they conflict. Third-party trademarks, product names and logos that appear on this site remain the property of their respective owners and are used for identification and descriptive purposes only. Their appearance does not imply endorsement, sponsorship or any commercial connection between the operator and the trademark owner.

7. Course Bookings, Pricing and Consumer Rights

When you book a course through this website, you are making an offer to purchase a place on that course. A contract is formed when we confirm your booking and accept payment, and it is governed by our Terms and Conditions in addition to this page. Course descriptions, schedules, prerequisites and prices are published in good faith and may be updated as the curriculum, equipment or instructor availability changes. If a material detail changes after you book, we will tell you and offer an appropriate remedy, which may include a transfer to another date or a refund.

7.1 Cooling-off period and cancellation

Consumers in the United Kingdom normally benefit from a fourteen-day cancellation right for distance contracts, calculated from the day the contract is concluded. Because our courses are scheduled events delivered on specific dates, the right to cancel may end earlier where a course is delivered within the cooling-off period and you have expressly requested that it start early, or where a session has been fully performed. The precise position, together with any notice period and any charge that reflects costs already incurred, is set out in our Terms and Conditions and Payment and Refund Policy. Cancellations must be made in writing to info@nfts.co.uk so that they can be logged and acknowledged.

7.2 Statutory rights

Nothing in this page, in our Terms and Conditions or in any course policy reduces the rights you have as a consumer under the Consumer Rights Act 2015 and related legislation. Services must be performed with reasonable care and skill, within a reasonable time where no date is fixed, and for a reasonable price where none was agreed. If a course falls short of those standards, you are entitled to ask for the service to be re-performed or, where that is not possible or not done within a reasonable time, to a price reduction. These rights exist independently of any goodwill policy we may offer.

8. Accuracy, Availability and Proportionate Limitations of Liability

We take reasonable care to keep the information on this website accurate and current, but the site is provided on an "as is" and "as available" basis. Course schedules, instructor assignments, equipment lists, prices and availability are subject to change, and technical descriptions of kit and workflows may become outdated as manufacturers release new firmware or replace products. Where a description on this site conflicts with the course confirmation we send you, the confirmation prevails.

8.1 Availability

We do not guarantee uninterrupted or error-free access to this website. Access may be suspended for maintenance, security patching, hosting migration or events beyond our reasonable control, including network failures, power outages, cyber incidents and extreme weather. We will try to give advance notice of planned downtime where it is practical to do so.

8.2 Limits of liability

To the fullest extent permitted by the law of England and Wales, we exclude liability for indirect, incidental, special or consequential loss, and for loss of profit, loss of business, loss of opportunity, loss of anticipated savings or loss of data, arising from your use of this website or from participation in a course. Our total liability in connection with a course is limited to the amount you paid for that course, and our total liability in connection with use of the website is limited to a proportionate amount reflecting the nature of the service, which is primarily educational.

These limits are proportionate and do not apply to liability that cannot lawfully be excluded or restricted, including liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any breach of the statutory rights of a consumer. Where you attend a practical session, you remain responsible for following the safety instructions given by the instructor and for disclosing any condition that could affect your safe participation.

9. External Links and Third-Party Content

This website may refer to external websites, tools, equipment manufacturers, venues or professional bodies. Those references are provided for convenience and context only. We do not control external sites and are not responsible for their content, accuracy, security, availability or privacy practices. A reference to a third party is not an endorsement of that party, and you should satisfy yourself about the terms and data practices of any external service before using it. Where an embedded third-party service is used on this site, it may set its own cookies or similar technologies, and the site-wide cookie banner is used to obtain your consent for non-essential technologies as required by the Privacy and Electronic Communications Regulations.

If you believe that content on this website infringes your rights or is inaccurate, please write to info@nfts.co.uk with a description of the material concerned, the basis of your concern and your contact details. We will review the matter and, where appropriate, correct, attribute or remove the material.

10. Data Protection and Cookie Responsibilities

Personal data collected through this website and during the delivery of our courses is processed in accordance with the United Kingdom General Data Protection Regulation and the Data Protection Act 2018. We collect only the data we need for specified purposes: administering bookings and attendance, issuing certificates and invoices, answering enquiries, maintaining training records, and improving our courses. Where we wish to send marketing communications by email or similar electronic means, we rely on consent or on the soft opt-in available under the Privacy and Electronic Communications Regulations, and every message includes a straightforward way to opt out.

10.1 Your rights

You have the right to be informed about how your data is used, to access a copy of it, to have inaccurate data corrected, to have data erased in certain circumstances, to restrict or object to processing, and to receive data you provided in a portable format. You also have the right to withdraw consent at any time where consent is the basis for processing, without affecting the lawfulness of processing carried out before withdrawal. Requests can be made using the contact details in section 3, and we will respond within the timescale required by law.

10.2 Cookies and retention

Our site uses strictly necessary cookies to make it work and to remember your cookie choices. Non-essential cookies, such as analytics or embedded media cookies, are set only after you consent through the site-wide cookie banner, and you may withdraw or change that consent at any time by reopening the banner or clearing cookies in your browser. We keep personal data only as long as necessary for the purposes described above, taking into account statutory retention periods for financial and training records, and we apply appropriate technical and organisational security measures to protect it.

11. Cross-References to Other Legal and Policy Documents

This page forms part of a set of documents that should be read together to give you a complete picture of your rights and obligations. Each of the following documents is available on this website and is incorporated into our relationship with you by reference.

Privacy Policy: explains what personal data we collect, why we collect it, how long we keep it, who we share it with, and how to exercise your rights under the United Kingdom General Data Protection Regulation and the Data Protection Act 2018.
Cookie Policy: explains the cookies and similar technologies used on this site, their purposes and durations, and how consent is managed under the Privacy and Electronic Communications Regulations.
Terms and Conditions: governs the contractual relationship between you and the operator for course bookings and for use of this website, including enrolment, attendance, conduct and cancellation provisions.
Payment and Refund Policy: explains accepted payment methods, invoicing, deposit arrangements, cancellation charges and the process for obtaining a refund where one is due.

Where any of those documents conflicts with this page on a subject it deals with specifically, the more specific document prevails to the extent of the conflict. If you have not read them and intend to make a purchase, we encourage you to do so before you book.

12. Applicable Law, Competent Courts and Consumer Dispute Rights

This website and all services offered through it are governed by the laws of England and Wales, and any dispute arising from your use of the site or from participation in a course is subject to the exclusive jurisdiction of the courts of England and Wales, unless mandatory consumer law in your country of residence gives you the right to bring proceedings elsewhere. The contract between us is made in English, and we conduct our communications in English.

12.1 Complaints and dispute resolution

If you are unhappy with any aspect of our service, please raise it with us first by writing to info@nfts.co.uk with the booking reference and a clear description of the problem. We aim to acknowledge complaints promptly and to resolve them fairly within a reasonable period. Consumers in the United Kingdom retain their rights under the Consumer Rights Act 2015 and related consumer legislation, including remedies for services that are not performed with reasonable care and skill. Alternative dispute resolution through an approved mediation or arbitration scheme may be available where both sides agree to use it, but it is not compulsory and does not prevent either side from going to court. For data protection concerns, you may also complain to the Information Commissioner's Office, which is the United Kingdom supervisory authority for data protection.

13. Contact Route, Changes to This Page and Last-Updated Statement

Questions about this legal information page, requests for a copy of any policy, or formal notices under a contract should be directed to info@nfts.co.uk, by telephone on 01494 671234, or by post to Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire HP9 1LG. A contact form is available on our Contacts page for general enquiries and booking questions.

We review these disclosures regularly and may update this page to reflect changes in the law, in our business practices, in our suppliers or in the courses we offer. Where a change is significant, we will highlight it on this page and, where the change affects an existing booking, we will notify affected participants directly. Continued use of the website after an update takes effect constitutes acceptance of the revised page. The current version was last updated on 30 October 2026 and supersedes all earlier versions.